Terms of Service

1. Accepting these Terms

By creating an account, clicking to accept, signing an order form that references these Terms, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If an order form or separate written agreement signed by both parties conflicts with these Terms, that signed agreement controls for the conflicting point only.

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business and professional use by real estate professionals and their teams, not for personal, family or household purposes.

2. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the effective date above and, for material changes, give reasonable notice by email, in the Service or on this page. Changes take effect when posted unless the notice says otherwise. Continuing to use the Service after changes take effect means you accept them. If you do not agree, you must stop using the Service and may cancel as described in Section 16.

3. Accounts and users

You must give accurate, complete information when you register and keep it current. You are responsible for all activity under your account and each user you authorize, for keeping credentials confidential, and for your users’ compliance with these Terms. Notify us immediately at hello@revybr.com of any unauthorized access. We are not liable for any loss caused by unauthorized use of your credentials.

Each user seat is for one named individual and may not be shared. You may reassign a seat to a new individual when someone leaves your team.

4. Subscriptions, fees and payment

The Service is offered by subscription at US$99 per user/agent per month, unless a different price appears on your order form. Fees are charged per user seat for each billing period, in advance, in USD.

• Subscriptions renew automatically for successive billing periods of the same length unless cancelled before the renewal date.
• You authorize us and our payment processor to charge your payment method for all fees when due, including renewals and added seats (prorated where applicable).
• Fees do not include taxes. You are responsible for all sales, use, value-added and similar taxes, other than taxes on our net income.
• Except where required by law or expressly stated in these Terms, all fees are non-refundable, including for partial billing periods, unused seats or features you did not use.
• We may change prices for future billing periods with at least 30 days’ notice. The new price applies from your next renewal.
• If payment fails or is overdue, we may suspend the Service after notice until paid, and overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum allowed by law. You are responsible for reasonable costs of collection.
• Usage-based features (for example messaging, calling minutes or AI usage) may carry additional charges disclosed in the Service or on your order form before you incur them.

5. Your data

“Customer Data” means the contacts, leads, messages, notes, files and other information you or your users submit to the Service. As between you and us, you own Customer Data. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit and display Customer Data as needed to provide, secure, support and improve the Service and as otherwise described in our Privacy Policy.

You are solely responsible for the accuracy, quality and legality of Customer Data and for how you obtained it, including having every notice, consent and right needed for us to process it, and for the personal information of your clients and contacts.

We may create aggregated or de-identified data from use of the Service that does not identify you, your users or any individual, and use it for any lawful purpose, including improving and developing the Service.

You can export Customer Data at any time while your subscription is active using the Service’s export tools. After your subscription ends, we have no obligation to retain Customer Data and may delete it after 30 days, except where we are required by law to keep it.

6. Calling, texting, email and marketing compliance

Revybr provides tools to call, text and email contacts. You, not REVUP, are the sender of every communication made through the Service and are solely responsible for complying with all laws that apply to it, including the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, the CAN-SPAM Act, national and state do-not-call rules, state telemarketing and “mini-TCPA” laws, call recording and wiretap consent laws, carrier and 10DLC registration requirements, and quiet-hour restrictions.

• You will obtain and keep records of all consent required before contacting anyone, and honor opt-outs and do-not-call requests promptly.
• You will not use the Service to send unsolicited, deceptive or harassing communications, or to contact numbers on do-not-call lists without a legal basis.
• You will give any disclosures required for recorded or automated calls.
• Consent, quiet-hours and contact-restriction settings in the Service are tools to help you; they do not guarantee compliance and do not replace your own legal review.

We may suspend messaging or calling, or your account, if we reasonably believe communications violate law, carrier rules or these Terms, or create risk for us, our providers or other customers.

7. AI features

Some features use artificial intelligence to draft, summarize, suggest or automate work (“AI Features”). AI output may be inaccurate, incomplete or inappropriate. You are responsible for reviewing AI output before relying on or acting on it, and for any communication, decision or action you take using it. AI output is not legal, financial, tax or other professional advice.

You may not use AI Features to make decisions that produce legal or similarly significant effects on individuals (for example housing eligibility) without meaningful human review, or in any way that violates fair housing, anti-discrimination or other applicable law.

8. Acceptable use

You will not, and will not permit anyone to:

• use the Service in violation of any law, including fair housing, privacy, consumer protection, real estate licensing and communications laws;
• upload content that infringes others’ rights, or that is unlawful, defamatory, harassing or discriminatory;
• upload malware, or probe, scan, disrupt or overload the Service or its infrastructure;
• access the Service to build a competing product, or copy, frame, scrape, reverse engineer or decompile it except as the law expressly allows;
• resell, sublicense or provide the Service to third parties except as these Terms permit;
• circumvent usage limits, security controls or access restrictions; or
• misrepresent your identity or affiliation, or impersonate any person.

We may investigate suspected violations and remove content or suspend access where we reasonably believe it is necessary.

9. Third-party services

The Service may connect to services we do not control, such as email and calendar providers, telephony and messaging carriers, MLS and lead sources, and payment processors. Your use of them is governed by their own terms, and we are not responsible for their availability, accuracy, security or acts. If a third party changes or ends an integration, we may change or remove the related feature without liability.

10. Our intellectual property

REVUP and its licensors own all rights in the Service, including software, designs, text, graphics and the Revybr name and logos. Subject to these Terms and payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes during your subscription. All rights not expressly granted are reserved.

If you send us suggestions or feedback, we may use them for any purpose without obligation to you.

11. Coming-soon and beta features

Features described as coming soon, planned, beta, preview or early access are not commitments. We may change, delay or never release them, and their scope, availability and pricing may differ from any description. Purchasing decisions should be based on the Service as it exists at the time. Beta features are provided as-is, may be less reliable, and may be discontinued at any time.

12. Confidentiality

Each party will protect the other’s non-public business information it receives with reasonable care and use it only to perform under these Terms. This does not apply to information that is public through no fault of the recipient, was already known to it, is independently developed, or is lawfully received from a third party. A party may disclose information when required by law after giving reasonable notice where lawful.

13. Disclaimers

THE SERVICE AND ALL CONTENT, AI OUTPUT AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVUP SOLUTIONS, LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, THAT DATA WILL NOT BE LOST, THAT MESSAGES OR CALLS WILL BE DELIVERED, OR THAT USING THE SERVICE WILL PRODUCE ANY PARTICULAR BUSINESS RESULT, COST SAVING OR REGULATORY COMPLIANCE.

Cost comparisons, examples and estimates on our website are illustrations based on stated assumptions and published prices at the time; your results and costs will vary. Nothing on the Service is legal, tax, financial or compliance advice.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL REVUP SOLUTIONS, LLC OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, COMMISSIONS, BUSINESS, GOODWILL OR DATA, OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100).

These limits apply even if a remedy fails of its essential purpose, and they are an essential basis of the bargain between us. Some jurisdictions do not allow certain limitations, so some of them may not apply to you.

15. Indemnification

You will defend, indemnify and hold harmless REVUP Solutions, LLC and its affiliates, officers, employees, agents and licensors from and against all claims, damages, fines, penalties, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Customer Data; (b) any call, text, email or other communication sent through your account, including claims under the TCPA, CAN-SPAM, do-not-call or similar laws; (c) your or your users’ use of the Service or AI output; (d) your breach of these Terms or violation of law; or (e) any dispute between you and your clients, agents or other third parties. We may participate in the defense with counsel of our choosing at our own cost, and you may not settle any claim that imposes obligations on us without our written consent.

16. Term, cancellation and termination

These Terms apply for as long as you use the Service. You may cancel your subscription at any time in the Service or by emailing hello@revybr.com; cancellation takes effect at the end of the current paid billing period, and no refunds are given for the remainder of that period.

We may suspend or terminate your access immediately, with or without notice, if you breach these Terms, fail to pay, create legal or security risk, or if required by law. We may also discontinue the Service with at least 30 days’ notice, in which case we will refund prepaid fees for the unused period.

Sections that by their nature should survive termination do survive, including those on fees owed, your data, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification and dispute resolution.

17. Governing law

These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, including the Federal Arbitration Act, without regard to conflict-of-laws rules. Subject to Section 19, the state and federal courts located in St. Lucie County, Florida have exclusive jurisdiction, and both parties consent to personal jurisdiction and venue there.

18. Informal resolution first

Before starting any claim, you agree to send a written notice describing it and the relief sought to legal@revybr.com, and to try in good faith to resolve it with us for at least 60 days.

19. Binding arbitration and class action waiver

Any dispute, claim or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in St. Lucie County, Florida. The arbitrator decides all issues, including the scope and enforceability of this agreement to arbitrate. Judgment on the award may be entered in any court with jurisdiction.

YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.

Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information. If the class action waiver is found unenforceable for any claim, that claim must be decided in court, not in arbitration. Any claim must be brought within one year after it arises, or it is permanently barred, to the extent the law allows.

20. General

• Entire agreement: these Terms, the Privacy Policy and any signed order form are the entire agreement about the Service and replace prior discussions.
• Assignment: you may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition or sale of assets.
• Severability: if any provision is unenforceable, it will be enforced to the maximum extent possible and the rest remain in effect.
• No waiver: failing to enforce a provision is not a waiver.
• Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control, including outages of carriers, hosting or other providers.
• Independent parties: nothing in these Terms creates a partnership, joint venture, agency or employment relationship.
• Notices: we may give notice by email, in the Service or on this site. Legal notices to us must be sent to legal@revybr.com.
• Export and sanctions: you will comply with U.S. export and sanctions laws and will not use the Service from embargoed countries or if you are a restricted party.

21. Contact

REVUP Solutions, LLC, Port Saint Lucie, Florida. Questions about these Terms: legal@revybr.com.